CRESS Growth Marketing | Privacy Policy

Last updated: 25 August 2026

CRESS GROWTH MARKETING LTD (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.

This privacy policy explains how we collect, use and protect personal information when you visit www.cressgrowthmarketing.co.uk, contact us, or work with us.

1. Who we are

CRESS GROWTH MARKETING LTD is a company registered in England and Wales.

Registered address:
Silverstream House
45 Fitzroy Street
London
England
W1T 6EB

Email: hannah@cressgrowthmarketing.co.uk

For personal data that we collect for our own business purposes, CRESS GROWTH MARKETING LTD is the data controller.

2. What information we collect

We may collect information including:

  • Your name

  • Your email address

  • Your company or organisation

  • Your telephone number, where provided

  • Information you provide when completing our contact form or contacting us

  • Information relating to our work with you, including project and billing information

  • Technical information about how you use our website, such as your IP address, browser, device and website activity

We do not intentionally collect special category or sensitive personal data through our website.

3. How we collect your information

We may collect personal information when you:

  • Complete a contact form on our website

  • Contact us by email or another communication channel

  • Enquire about or purchase our services

  • Work with us as a client, supplier or business contact

  • Visit and interact with our website

We may also collect website usage information through cookies and technologies such as Google Analytics and HubSpot tracking.

4. How we use your information

We may use your personal data to:

  • Respond to enquiries

  • Provide and manage our consultancy services

  • Communicate with clients and prospective clients

  • Manage projects, contracts, invoices and payments

  • Maintain records of our business relationships

  • Improve our website and understand how visitors use it

  • Maintain the security and operation of our website and systems

  • Comply with our legal, tax and regulatory obligations

  • Send relevant marketing communications where permitted by law

We will not sell your personal information.

5. Our lawful bases for using your information

Under UK data protection law, we must have a lawful basis for processing personal data.

Depending on the circumstances, we may rely on:

Contract – where processing is necessary to provide services you have requested or to take steps before entering into a contract.

Legitimate interests – where it is reasonably necessary for operating and developing our business, communicating with customers and prospective customers, maintaining business records, or improving our services.

Legal obligation – where we need to retain or use information to comply with legal, accounting or regulatory requirements.

Consent – where you have specifically agreed to a particular use of your information, including certain cookies or marketing activities where consent is required.

Where we rely on consent, you can withdraw it at any time.

6. Marketing

We may occasionally use your contact details to send you information about CRESS GROWTH MARKETING LTD, our services, resources or other relevant updates.

We will only send marketing communications where permitted by applicable law.

You can unsubscribe from marketing communications at any time by using the unsubscribe link in an email or contacting us at hannah@cressgrowthmarketing.co.uk.

7. Cookies and website analytics

Our website uses cookies and similar technologies to help the website operate and to understand how visitors use it.

This may include:

  • Google Analytics, which helps us understand website traffic and usage

  • HubSpot, which may be used to understand website activity, manage enquiries and connect website interactions with our CRM

Where required, non-essential cookies will only be used with your consent.

You can manage your cookie preferences through the cookie controls available on our website and through your browser settings.

8. Who we share information with

We may use trusted third-party service providers to help operate our business.

These may include providers of:

  • CRM and customer management systems

  • Website hosting and analytics

  • Email and communication services

  • Payment and banking services

  • Professional advisers such as accountants or legal advisers

For example, personal information may be stored or processed within HubSpot and Monzo where relevant to our business relationship.

We only share personal information where necessary and require service providers to handle it appropriately.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.

9. Client data and HubSpot consultancy

As part of our consultancy services, we may be given access to personal data held within a client’s HubSpot account, CRM or other systems.

In these circumstances, the client is the data controller and CRESS GROWTH MARKETING LTD acts as a data processor, processing that information only on the client’s instructions and for the purpose of providing the agreed services.

The client’s own privacy policy governs how it collects and uses that personal information.

We do not use personal data held within a client’s systems for our own independent purposes.

10. International transfers

Some of the technology providers we use may store or process information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with UK data protection law.

11. How long we keep your information

We keep personal information for as long as reasonably necessary for the purpose for which it was collected, including maintaining business records, managing ongoing or potential client relationships and meeting legal, accounting or regulatory requirements.

Retention periods will vary depending on the type of information and the reason it is held.

Where personal information is no longer required, we will delete, anonymise or securely dispose of it where appropriate.

12. How we protect your information

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.

Access to personal data is limited to those who need it for legitimate business purposes.

13. Your data protection rights

Depending on the circumstances, you may have the right to:

  • Ask for a copy of the personal information we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Ask us to delete your personal information

  • Ask us to restrict how your information is used

  • Object to certain uses of your information

  • Ask us to transfer certain information to you or another organisation

  • Withdraw consent where we rely on consent to process your information

These rights are subject to certain legal limitations and exemptions.

To exercise any of these rights, contact hannah@cressgrowthmarketing.co.uk.

14. Complaints

If you have concerns about how we use your personal information, please contact us first at hannah@cressgrowthmarketing.co.uk.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

You can find further information at ico.org.uk.

15. Changes to this policy

We may update this privacy policy from time to time to reflect changes to our business, services or legal obligations.

The latest version will always be published on this website, with the date of the most recent update shown at the top.